8x8 UCaaS and CCaaS Solution
8x8 is a leading cloud telephony solution and one of our preferred partners.
Simply Connected is certified for 8x8 Implementation and Support.
Simply Connected facilitates a smooth 8x8 deployoment as we can fill in the missing pieces 8x8 does not provide such as a reliable and redundant data connection, a solid managed data network and quicker access to Level 1 and Level 2 support.
Get to know 8x8
A communications leader and innovator trusted by more than 2.5 million business users globally
One platform. One experience. One vision.
8x8 is an innovator for and ahead of its time. A pioneer in integrated cloud communications and contact center solutions, 8x8 helps customers solve critical communications challenges by enabling work from anywhere, delivering improved customer and employee experiences, and supporting digital transformation initiatives that drive competitive and economic advantage.
A 11-time Leader in the Gartner Magic Quadrant for Unified Communications as a Service (UCaaS), Worldwide and recognized eight years in a row in the Gartner Magic Quadrant for Contact Center as a Service (CCaaS), 8x8 is known in the market for its vision in introducing XCaaSTM (eXperience Communications as a ServiceTM) and the 8x8 eXperience Communications PlatformTM which includes integrated cloud contact center, voice, team chat, video meetings, and SMS capabilities in a single-vendor solution.
8x8 prides itself on delivering some of the broadest global coverage in the industry with full cloud PSTN services in 56 countries/territories including China and phone number support in more than 120 countries. The company has 35 geographic locations for reliability, QoS, and local data residency. Given the importance of high availability for customers today, 8x8 offers the industry’s first 99.999% uptime SLA across an integrated cloud UCaaS and CCaaS solution. In addition, 8x8’s CPaaS portfolio of communications APIs including SMS, chat apps, voice, and video empowers organizations to integrate real-time communications capabilities directly into applications, websites, and workflows.